One week and a handful of days ago, I was knocked offline by the cable company, because they put my connection on a four-way splitter in the cable companies box. I am finally back online.
It took them one week after I called to get someone out here. It took that someone five minutes to fix.
Added to the fact that I correctly diagnosed the problem (adding someone else to the splitter) based on my TV signal behavior, this has been quite exasperating. The fact is that I could have fixed it myself if I could have gotten to the box...