The most common complaint about software is that it is "too buggy". The question is, "What does too buggy mean?" People making this complaint are often holding software to absurdly high standards, even when making comparisions to other engineering disciplines. In fact, bridges do fall down. Architects fail; often the designs can be seen to fail and corrected or maintained before catastrophic collapse, but it happens. Software is no more likely to be absolutely perfect than any other human endeavor.
Software is an engineering concern, and one of the things that means is that you can't have anything for free. If faced with the choice between a $100 piece of buggy or incomplete software, and a $50,000 piece of production-quality bullet-proof highly-tested quality software, it's unfair to complain that the $100 piece of software is buggy and incomplete.